Water Pollution Hotline

HOTLINE FOR URGENT WATER POLLUTION INCIDENTS: 0800 80 70 60

This service should only be used to report all urgent water pollution incidents.

During office hours your call will be connected to our headquarters in Lisburn. Outside normal hours, calls are diverted to the Environment Agency where details of your call will be logged and then passed to the Duty Emergency Pollution Officer in Northern Ireland.

When to use online reporting service

Use this service if you would like to report a pollution incident that does not require immediate attention.

email: Emergency-Pollution@doeni.gov.uk

Please note this method of reporting is only checked during working hours.

Please include the following in your correspondence:

• the exact location of the pollution incident,
• the nature of the pollution,
• your name,
• your address and
• a contact telephone number.

Then press the send button. We will endeavour to investigate the incident as soon as possible.

To report problems to other Agencies

If you have a problem with burst watermains, blocked sewers or your drinking water, contact the Department of Regional Development (DRD) Water Service Helpline on 08457 440 088.

If you want to report flooding from an overflowing river or watercourse, contact Department of Agriculture and Rural Development (DARD) Rivers Agency on the following numbers:

If you would like to report a flooded roadway / footway or blocked road gullies, contact DRD Roads Service on the following numbers: