About NIEA

The Northern Ireland Environment Agency (NIEA) is the largest Agency within the Department of Environment with approximately 800 staff.

We take the lead in advising on, and in implementing, the Government's environmental policy and strategy in Northern Ireland. We carry out a range of activities, which promote the Government's key themes of sustainable development, biodiversity and climate change.

Our overall aims are to:

  • protect and conserve Northern Ireland's natural heritage and built environment
  • control pollution, and
  • promote the wider appreciation of the environment and best environmental practices.

We aim to provide a high standard of service to our customers. These standards are set out in our Customer Charter(.PDF 463Kb)Opens in new window. and Environmental Legislation and Service Standards(.PDF 516Kb)Opens in new window. Our Complaints Procedure: A Guide for Customers(.PDF 649Kb)Opens in new window. will tell you what to do if you are not satisfied with the standard of service you received.